Patient Information

Everything you need to know about your orthodontic journey with us. From your first visit to post-treatment care, we're here to support you every step of the way.

Your First Visit

We've designed your first visit to be comprehensive yet comfortable. Here's what to expect during your initial consultation with Dr. Johnson.

Schedule Your Consultation

Step 1

Call us or use our online booking system to schedule your free initial consultation at a time that works for you.

  • Free consultation (no charge)
  • Available evenings and weekends
  • Same-day appointments often available

Complete Patient Forms

Step 2

Fill out your patient forms online before your visit to save time, or arrive 15 minutes early to complete them in our office.

  • Medical and dental history
  • Insurance information
  • Treatment goals and concerns

Comprehensive Examination

Step 3

Dr. Johnson will perform a thorough examination including digital X-rays and 3D imaging to assess your orthodontic needs.

  • Digital X-rays and photos
  • 3D oral scan
  • Bite analysis
  • TMJ evaluation

Personalized Treatment Plan

Step 4

Receive a detailed treatment plan with timeline, costs, and payment options tailored specifically to your needs and goals.

  • Treatment timeline
  • Cost breakdown
  • Payment options
  • Insurance coverage review

Ready to Get Started?

Schedule your free consultation today and take the first step toward your perfect smile. Our team is ready to welcome you to our practice family.

60 Minutes
Average consultation time

Payment Options

We believe everyone deserves a beautiful smile. That's why we offer flexible payment options to fit your budget and make orthodontic treatment affordable.

Flexible Payment Plans

Interest-free payment plans available

  • 0% interest for qualified patients
  • Extended payment terms up to 24 months
  • No down payment required for many treatments
  • Automatic monthly payments for convenience

Multiple Payment Methods

We accept various payment options

  • Cash, check, or credit/debit cards
  • CareCredit healthcare financing
  • HSA and FSA accounts accepted
  • Family discounts for multiple patients

Treatment Cost Transparency

No hidden fees or surprise costs

  • Detailed cost breakdown provided upfront
  • Treatment cost guarantee
  • Progress payment options
  • Free retainers with completed treatment

Get a Free Treatment Cost Estimate

During your consultation, we'll provide a detailed cost breakdown and discuss all available payment options to make your treatment as affordable as possible.

Insurance Coverage

We work with most major insurance providers and will help you maximize your benefits. Our team handles all the paperwork so you can focus on your treatment.

Insurance We Accept

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Delta Dental
  • Humana
  • MetLife
  • United Healthcare
  • Guardian
  • Most PPO and traditional insurance plans

What's Typically Covered

  • Initial consultation and examination
  • Diagnostic records and X-rays
  • Treatment planning
  • Orthodontic treatment (varies by plan)
  • Retainers and follow-up care

Maximizing Your Benefits

  • Free insurance verification and pre-authorization
  • Direct billing to your insurance company
  • Help maximizing your annual benefits
  • Assistance with claim submissions and appeals

Insurance Verification Service

Our insurance coordinator will verify your benefits before treatment begins, so you know exactly what's covered and what your out-of-pocket costs will be.

Free insurance verification
Pre-authorization assistance
Direct insurance billing

Patient Forms

Complete your patient forms online before your visit to save time, or download them to fill out at home. All forms are secure and HIPAA compliant.

New Patient Forms

Complete before your first visit

  • Patient Registration Form
  • Medical/Dental History
  • Insurance Information
  • HIPAA Privacy Notice
  • Financial Agreement
  • Treatment Consent Forms

Ongoing Treatment Forms

Forms you may need during treatment

  • Progress Update Forms
  • Emergency Contact Updates
  • Treatment Modification Consent
  • Appliance Care Instructions
  • Appointment Rescheduling Form

Digital Forms Available

Complete forms online for convenience

  • Secure patient portal access
  • Mobile-friendly form completion
  • Automatic form saving and submission
  • Email confirmations and receipts

Download Forms

Download and print forms to complete at home

Online Patient Portal

Complete forms securely online and access your account

Complete forms online
View appointment history
Access treatment progress

Post-Treatment Care

Your beautiful new smile is an investment that will last a lifetime with proper care. Follow these guidelines to maintain your results and keep your smile healthy and straight.

Retainer Care

Essential for maintaining your beautiful new smile

  • Wear retainers as prescribed by Dr. Johnson
  • Clean retainers daily with gentle soap and water
  • Store retainers in their protective case when not wearing
  • Bring retainers to all follow-up appointments
  • Replace retainers if damaged or lost immediately

Oral Hygiene Maintenance

Keep your smile healthy for life

  • Brush twice daily with fluoride toothpaste
  • Floss daily to prevent gum disease
  • Use an antibacterial mouthwash
  • Continue regular dental cleanings every 6 months
  • Avoid hard, sticky, or sugary foods that can damage teeth

Follow-Up Schedule

Regular check-ups ensure lasting results

  • First retainer check at 3 months post-treatment
  • Regular retainer checks every 6-12 months
  • Annual smile assessment and bite evaluation
  • Lifetime retainer replacement program available
  • Emergency appointments for urgent concerns
Post-treatment care at our New Braunfels orthodontic office

Lifetime Support Promise

We're committed to your smile for life. Our post-treatment care program includes regular check-ups, retainer replacements, and ongoing support to ensure your beautiful smile lasts forever.

Questions About Post-Treatment Care?

Our team is always available to answer questions about caring for your new smile. Don't hesitate to reach out if you need guidance or have concerns.